Frequently Asked Questions
Answers to common questions about our wood wall panels and custom furniture.
Wall Panels
Shorts: 11 panels per box (20" L × 6.5" H × 9.5" W)
Longs: 13 panels per box (31" L × 6" H × 8.5" W)
Panels connect seamlessly with no visible joints.
Shipping is free on all wall panel orders.
Boxes may be returned within 30 days if they are unopened and undamaged.
Contact support to initiate a return.
Apply a high-quality construction adhesive (e.g., Liquid Nails) directly to the wall.
Interior drywall, brick, concrete, and plasterboard surfaces.
No — Terra Teak Panels are designed for interior use only.
Cut wood slats with a fine-tooth saw and trim the backing with a utility knife for a clean fit.
Wipe with a microfiber cloth.
For marks or scuffs, use a slightly damp cloth and dry immediately.
Panels ship unfinished unless a finishing oil is selected.
We offer both natural matte and tinted matte finish oils.
Absolutely — sample packs are available so you can see the tone and texture before you commit.
We offer next-day shipping on in-stock panels.
If a pre-oil finish is selected, shipping may take 3–7 days.
Custom Furniture
Yes. We offer premium hardwoods and performance fabrics that are moisture-resistant, mold-resistant, UV-resistant, and pet-friendly.
We work with high-density, premium hardwoods that are naturally resistant to termites, moisture, and UV exposure.
Our fabric selection includes pet-friendly, anti-fungal, moisture-resistant, and fire-resistant performance materials.
Each piece is made to order based on your selected materials.
Lead time is typically 30–90 days.
Consult with a specialist for exact timelines.
All furniture is final sale.
Because each piece is made to order, returns and refunds are not accepted.